![]() With an account you can sign in online to view your Travel Bank balance. To receive a credit, you need a WestJet Rewards account.Ī Travel Bank requires a WestJet Rewards account and ID in order to be linked to you, the Travel Bank owner. ![]() Travel Bank is not an actual physical bank. These credits are kept in your Travel Bank until you use them to pay for new flights with WestJet, excluding WestJet Vacation packages and service fees. Travel Bank is an easy-to-use account where you accumulate and save credit from non-refundable ticket changes, cancellations or service credits. To cancel your reservation and request a refund, please click on the “Cancel and refund” button in your email. Please make note of your preferred flight numbers and travel dates, then select ‘Yes’ under the ‘Still need to talk to someone?’ heading below and pick a scheduled call back time from the available options. ![]() If you prefer to select another flight, please search for alternative options using our online Book a flight tool. Your reservation will automatically be updated, and your new itinerary will be emailed to you. To accept the new itinerary, click on the “Accept changes” button in your email. If you received a flight change notification from WestJet you have a few options to choose from: Our systems automatically select the closest available flight option based on our current schedule and routings. Due to adjustments in our flight schedule, it may be necessary to change or cancel flights on your booking.
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